A business continuity plan is the security issue in the foundation of your business. You hope that you won’t have to use it, but it is good practice to have it. Sadly, not all managers think this way, and it ends up costing them
Robert Chapman, CEO of Firebrand Training, suggests three steps to build the perfect business continuity plan:
1. Senior management must get involved. In a crisis, the senior managers must step up, communicate with employees and select a course of action.
2. Put in a crisis management team and select the activities that must be carried out, in preparation for a crisis.
3. Talk to everyone. When a crisis bursts out the rumours start to flow, and it becomes really difficult to stop. To avoid this, tell the story before someone makes it up.