Microsoft has released a two-day course 80414A: Service Management in Microsoft Dynamics® AX 2012.
The course provides
you with an overview of the features and functionality of Service management in
Microsoft Dynamics AX 2012. The course describes how service management is
integrated with the Project management and accounting module and discuss its
major functions.
Note: This course is available now for download on
PartnerSource and CustomerSource, and will be available on the MCT Download
Center 26 April 2012.